- 1. General Terms
- 2. Account Registration
- 3. Deposits & Payouts
- 4. Bonuses & Promotions
- 5. Betting Rules
- 6. Prohibited Activities
- 7. Responsible Gaming
- 8. Privacy
- 9. Account Closure
- 10. Changes & Updates
By creating or using an account on 5mbet, you are considered to have fully accepted these Terms & Conditions. If you have any questions, please reach out to our Help Center Contact us.
General Terms & Conditions
5mbet (https://5mbet.bet) is an online gaming and betting platform serving users in Bangladesh and select countries. These Terms & Conditions constitute a legally binding agreement between 5mbet and its users.
By using the 5mbet website, mobile app, or any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Scope of Application
- These Terms and Conditions apply to all 5mbet products, services, and promotions.
- Specific promotions or bonuses may carry additional terms, which apply alongside the main Terms and Conditions.
- 5mbet reserves the right to amend these Terms and Conditions at any time. Users will be informed of any changes via email or in-app notification.
- Any activity that violates Bangladeshi laws and regulations is strictly prohibited on this platform.
5mbet is strictly for individuals aged 18 and above. Minors are prohibited from opening an account or playing, and any such account will be suspended immediately.
Account Registration & Verification
To register with 5mbet, you must provide accurate and complete information. Accounts created using false or misleading information may be suspended at any time and funds may be forfeited.
Registration Requirements
- Each individual may only register one account. If multiple accounts are found, all of them will be suspended.
- The name, date of birth, and contact details provided at registration must be accurate.
- Users are solely responsible for keeping their account password secure.
- Transferring or selling your account is strictly prohibited.
KYC Verification
5mbet follows a KYC (Know Your Customer) process to ensure a safe environment. You may be asked to submit the following documents before making a withdrawal or upon exceeding certain limits:
- Scanned copy of National ID (NID) or Passport
- Proof of current address (utility bill or bank statement)
- Proof of Payment Method Ownership
Withdrawals may be delayed if KYC verification is not completed. Documents are reviewed within 48 hours.
Deposit & Payout Policy
5mbet supports the most popular payment methods in Bangladesh. Deposits are generally instant, and withdrawals are processed within 15–30 minutes.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| Mobile Pay | ৳100 | ৳300 | 15 Minutes |
| Nagad | ৳100 | ৳300 | 15 Minutes |
| Rocket | ৳200 | ৳500 | 30 Minutes |
| Bank Transfer | ৳500 | ৳1,000 | 1–3 Business Days |
Key Terms
- Deposits and withdrawals must be made only from payment accounts registered in your own name.
- Payments through third parties are not accepted.
- At least one bet must be placed before a withdrawal can be processed.
- 5mbet does not charge any deposit or withdrawal fees; however, charges from your payment provider may apply.
- 5mbet reserves the right to request additional verification for any unusual transactions.
The maximum withdrawal limit is ৳50,000 per day. Amounts exceeding this will be processed on the next business day. VIP members are subject to different limits.
Bonus & Promotion Terms
5mbet regularly offers exciting bonuses and promotions. Each bonus comes with its own wagering requirement and expiry period, which must be followed.
Welcome Bonus
- 100% bonus on your first deposit, up to ৳10,000.
- A minimum deposit of ৳500 is required to qualify for a bonus.
- A 30x wagering requirement must be met before bonus funds can be withdrawn.
- Wagering must be completed within 30 days of the bonus being credited.
General Bonus Rules
- Claiming multiple bonuses from a single promotion is strictly prohibited.
- Bonus funds may only be used on specified games or betting markets.
- Your real balance will always be used before any bonus funds in your account.
- 5mbet reserves the right to withdraw or modify any bonus at any time.
- Accounts suspected of bonus abuse may be subject to investigation.
Any attempt to collect bonuses using multiple accounts or a VPN will result in the forfeiture of all associated accounts and funds.
Betting Rules
The following rules must be observed when placing bets on 5mbet. Violations may result in bets being voided or action being taken against your account.
Bet Acceptance
- Bets are accepted only before an event starts or within designated in-play windows.
- If incorrect odds are displayed due to a system error, any bets placed at those odds will be voided.
- Placing a bet after the outcome is known is strictly void and may result in account suspension.
Bet Cancellation Policy
- If an event is cancelled or suspended, the stake will be refunded.
- If a match ends before the scheduled time (e.g., due to rain), a decision will be made in accordance with the applicable rules.
- In the event of an official change to a score or result, 5mbet will follow the latest official outcome.
Maximum Bet Limit
Maximum bet limits vary by event and market, and are set based on game type, odds, and event significance. 5mbet reserves the right to adjust these limits at any time.
Prohibited Activities
5mbet is committed to maintaining a fair and secure platform. The following activities are strictly prohibited and may result in permanent account suspension.
Involvement in prohibited activities will result in the forfeiture of all account funds, and legal action may be taken if necessary.
- Money Laundering: Sending or receiving funds from illegal sources.
- Multiple Accounts: Operating multiple accounts under the same identity.
- Bots or Automation: Using automated software to play games or place bets.
- Collusion: Attempting to manipulate outcomes in collusion with other players.
- System Hacking: Unauthorized access to the platform's software or servers.
- False Information: Providing false identity or documents during registration or KYC verification.
- Chargeback Fraud: Filing a false chargeback with your bank after making a deposit.
Responsible Gaming
5mbet believes betting is entertainment — and keeping it that way is our responsibility. We are committed to the mental and financial well-being of every member.
You're in Control
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Bet Limits: Set a maximum bet amount within a defined time period.
- Session Limit: Set a limit on how long you want to play in a single session.
- Cooling-Off Period: Take a temporary break ranging from 1 day to 6 weeks.
- Self-Exclusion: To permanently close your account, please contact our support team.
If you feel that gaming is having a negative impact on your life, please contact Help Center reach out. Our trained support team is always ready to help in English.
Privacy & Data Protection
5mbet takes the protection of your personal data very seriously. Our full privacy policy here available. In brief:
- Your data will never be sold to any third party.
- All data is secured with 256-bit SSL encryption.
- Information may be disclosed to authorities only when required by legal obligation.
- You may request to view or delete your personal data at any time.
Account Closure & Termination
You may request to close your account at any time. Any remaining balance (provided wagering requirements have been met) will be returned to you.
When 5mbet May Close Your Account
- Immediately upon any breach of the Terms & Conditions.
- Upon detection of fraudulent or suspicious activity.
- Extended inactivity for a prolonged period (12 months).
- In accordance with legal guidelines.
5mbet will attempt to notify you by email before closing your account, though in cases of fraud, closure may occur without prior notice.
Changes to Terms & Contact
5mbet reserves the right to update these Terms and Conditions at any time. Users will be notified of any changes via a notice on the website and by registered email.
Continued use of the platform after any changes take effect constitutes your acceptance of the updated terms. For any questions or complaints, please contact us:
- Email: support@5mbet.bet
- Live Chat: 24/7 Support in Bangla
- Help Center: /help-center